DAVAO CITY – The Social Security System (SSS) said toll-free calls for its overseas Filipino workers members is now available in 11 countries.
Judy Frances A. See, SSS senior vice president for international operations, said the new toll-free services “adds to the existing SSS channels created for OFWs such as dedicated hotline numbers, e-mail support and special desk assistance, as provided by the OFW Contact Services Unit (CSU).”
“For easier recall, several of these new toll-free numbers end in 2255-777, which represent ‘CALL SSS’,” she said.
The toll-free numbers are:
001-8000-CALL-SSS for Hong Kong and Singapore;
00-8000-CALL-SSS for Malaysia and Taiwan, Italy and United Kingdom;
801-4275 for Brunei;
00800-100-260 for Qatar;
800-0630-0038 for United Arab Emirates;
800-863-0022 for Saudi Arabia; and
8000-6094 for Bahrain.
The toll-free numbers will be open to calls from OFWs from 6:00 am on Mondays to 6:00 a.m. on Saturdays in Philippine time.
See said “SSS established the OFW-CSU last year to facilitate communications with members, focusing particularly on the OFW sector who have needs and concerns distinct from those of SSS members based in the Philippines.”
“Our toll-free call services, CSU hotline numbers and designated e-mail address enable OFW members to conveniently relay their queries and requests to the SSS, and in return, we can respond faster to them,” she said. (davaotoday.com)