The Marco Polo Davao has been rated as 2007 Hotel of the Year and the Guest Satisfaction Award for three consecutive years.
Hotel general manager Stanley Lau said Marco Polo Davao rose above other contending Marco Polo hotels namely Marco Polo Hongkong Hotel, Marco Polo Gateway Hongkong, Marco Polo Parkside Beijing, Marco Polo Shenzhen, Marco Polo Xiamen, Marco Polo Plaza Cebu and Marco Polo Wuhan. He attributes their success to a good team and their exemplary performance here in Davao.
“Good teams make it perfect and getting such award has given Davao City something to be proud of,” he said.
He said true service and genuine hospitality reflects an admirable note to the residents of the city.
He said they were rated among others on customer service, food and beverage, restaurant, human resource development and sales and marketing.
Lau said given such achievement Marco Polo Davao also inspires them to improve on its facilities as their way of providing new concepts to the Dabawenyos and their guests.
He said there will be new restaurants coming up even as he said that their existing restaurants will be upgraded to international standards.
Meanwhile Lau said foreign and domestic visitors already made booking confirmation at the Marco Polo Davao in time for the Kadayawan Festival.
He said they have regular visitors some of them foreigners and those balikbayans who timed their coming during the Festival.
“We are fully booked during this event and we expect the same occupancy during Kadayawan this August,” he said.
He said their average occupancy rate is at 80 percent but they have more guests for events like the Kadayawan.(PIA)